Are You Losing Customers Due to an Inefficient Order-to-Cash Process?

ARIS Process Mining can help you root out the source of any order-to-cash (O2C) process inefficiencies and bottlenecks and keep an eye on your process compliance.

O2C is the collection of all activities—from the time a customer places an order, to when it’s processed, and finally, payment completion—that goes into selling goods and generating revenue.

Because O2C is a complex process involving many departments, it’s challenging to fully understand, and even harder to identify areas for improvement. It’s worth your attention because a high performing O2C process means customers receive their full shipment faster, customer satisfaction is improved, and your company can increase its cash flow.

The first step in building an effective O2C solution? Understanding what’s working well—and what roadblocks you need to remove. That’s why process mining is valuable.

Streamline your order to cash