IN-PERSON EVENT

Shared Services & Outsourcing Week Conference

SSOW Is Where Sustainable Transformation Takes Shape

Fresh off the heels of a successful 30th Anniversary edition in March, the Shared Services & Outsourcing Week (SSOW) conference continues to define the future of Global Business Services (GBS) and shared services. Now, the priority is clear: move beyond initiating change to delivering sustainable, measurable value, without exhausting teams or eroding stakeholder trust.

SSOW brings together senior shared services and GBS leaders to discuss strategies that reduce transformation fatigue, accelerate adoption, and deliver real business outcomes. Through practitioner-led labs, interactive working sessions, and benchmarking-driven discussions, attendees focus on what drives impact: strengthening data and analytics foundations, modernizing GBS operating models, optimizing finance and back-office operations, and building value metrics that stand up to CFO scrutiny.

This year, the Marriott Marquis San Diego Marina is where benchmarking meets actionable progress for the shared services and GBS community that is committed to driving operational excellence and maintaining momentum long after the event ends.