RESEARCH STUDY

Why Process Context Is the New AI Advantage

Organizations with strong Process Context are 5x more likely to report very successful AI outcomes, according to new research from The Hackett Group and ARIS

New research from The Hackett Group® and ARIS reveals a significant gap between AI ambition and enterprise readiness – and shows why Process Context is emerging as a critical foundation for delivering reliable, governed and measurable value from Enterprise AI.

Download the 2026 Process Context Study to discover:
What separates AI scalers from experimenters – and the relationship between stronger Process Context capabilities and more successful AI outcomes.

The Enterprise AI readiness gap – why 86% recognize the need for Process Context, while only 22% have comprehensive real-time process visibility.

Where Agentic AI can create value first – including the highest-potential opportunities across Finance, Procurement, IT, HR and Business Operations.

Why context and governance go hand in hand – and how greater operational understanding can help organizations give agents more autonomy without losing control.

How to build the foundation for AI at scale – connecting workflows, roles, systems, rules, approvals, controls and exceptions so agents understand the environment in which they operate.


From AI capability to business value

The next phase of Enterprise AI won’t be defined simply by who has access to the most powerful models. It will be defined by how effectively organizations can put that intelligence to work.

The 2026 Process Context Study provides a new benchmark for enterprise AI readiness and practical insight into how organizations can give agents the business understanding they need to perform effectively — and turn AI investment into measurable business outcomes.

Download the complimentary report to discover why Process Context could be the missing ingredient in your Enterprise AI strategy.

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