Business Process Management (BPM) has always been the backbone of process excellence, streamlining operations, reducing costs, and ensuring compliance. But as AI and digital disruption reshape industries, BPM is taking on a bigger role: becoming the foundation for the intelligent, future-ready enterprises.
The PEX Report 2025/26, based on a survey of 200+ professionals, shows why BPM remains central to business transformation:
- Most adopted technology: 53% of organizations cite BPM as their top tool for transformation.
- Growing investment: 34% plan to increase their BPM spend this year, nearly double last year’s figure.
- Massive market growth: From $21B in 2025 to $70.9B projected by 2032.
- Expanded role in AI & Agentic AI: BPM is evolving from efficiency enabler to governance framework for AI and digital workers.
Without BPM as a foundation, organizations risk inefficiencies, opaque AI decisions, or even harmful outcomes. Dive into the report to discover how to:
- Build resilience to withstand disruption and adapt quickly.
- Ensure transparency and compliance in an era of heightened scrutiny.
- Retain and share knowledge across changing and aging workforces.
- Enable AI adoption responsibly, giving digital workers the same structure and guardrails as human ones.
- Learn from real-world customers in manufacturing and healthcare who are applying BPM to stabilize processes, improve continuously, and transform at scale.
Want to hear more?
Come and listen to BPM Pilgrim J-M Erlendson as he lays out his BPM journey, his lessons learned from 50-days of walking across Japan, and how this can prepare us all to accept, grow, and thrive in our Agentic future.