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Uncover the Hidden Potential of Your Business with Process Mining

Understand your business processes to find bottlenecks and opportunities for improvement. Compare designed processes to as-is processes, identify deviations, and make changes before they impact your bottom line.

ARIS Suite Graphic: Process Mining

What is Process Mining?

Process mining is the powerful solution that supports you with in-depth analysis, discovery, monitoring, and enhancement of your business processes. It allows you to capture process data and quickly analyze it, providing a comprehensive understanding of how your business runs. Thanks to that, you can identify areas where your processes are hindering progress and uncover opportunities for improvement. Armed with this knowledge, you can design, implement and control more efficient processes with greater agility.

2024 Gartner® Magic Quadrant™ for Process Mining Platforms

2024 Gartner® Magic Quadrant™ for Process Mining Platforms

We are proud to announce that Software AG has been named a Leader, for the 2nd year in a row, in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms. In this report, Gartner analysts evaluated 18 vendors based on their Ability to Execute and Completeness of Vision. Do you want to read the full report? (No email required).

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Key features

AI Companion Process Mining

AI-Enablement

The Companion is seamlessly integrated into the Process Explorer of ARIS Process Mining, offering an interactive chat powered by Generative AI. This enables you to receive AI-driven answers to your business questions and gain deeper insights tailored to your process context.

But that’s not all—you can also generate custom code based on your specific business needs and define new KPIs, empowering you to measure performance effectively and make more informed strategic decisions. 

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Process discovery

Process Discovery

Process discovery allows you to discover end-to-end processes across multiple applications, including process hierarchies and variants.

Automate your process analysis using powerful algorithms, which allow you to search discovered data for conspicuous structures and patterns helping you gain full transparency into the reality of your business processes.

Process mining: process compliance

Process Compliance

Automatically compare actual process execution with the underlying process definition and your business rules. It calculates compliance rate and analyzes the “fitness value” of your documentation, providing you with a clear understanding of how well your processes align with reality.

Process mining: process enhancement

Process Enhancement

Leverage the power of process modeling and mining to maximize their combined potential. Extract valuable insights such as process models, KPIs, and other relevant data from process mining. Seamlessly integrate these insights into your process model in ARIS BPA, enabling you to visualize variations and conformance directly within the platform.

Process mining: root cause miner

Root Cause Miner

Root-cause miner helps you identify and eliminate the exact issues causing delays and bottlenecks in your business processes. Why waste valuable time performing manual analyses when you can automate the process of fixing issues and enhancing your processes?

By leveraging root-cause mining, you can quickly and efficiently address process issues, allowing your organization to achieve process excellence.

Task mining

Task Mining

Combine task-level data with process-level data to gain deeper insights into how employees interact with technology and with one another, uncover areas of inefficiency or noncompliance, and make more educated decisions about how to optimize your operations.

Process mining: insight-to-action

Insight-to-Action

Manage your business processes effectively by customizing triggers that interact with multiple target systems. These triggers will initiate specific actions based on the insights you define.

ARIS GRC and Process Governance Workflows offer seamless integration with ARIS Process Mining, providing a comprehensive suite of tools to enhance your processes. Additionally, with over 450 connectors, webMethods.io enables you to configure trigger actions within almost any application, giving you unparalleled control over your operations.

Process mining: data integration & processing

Data Integration & Transformation

Connect your mining project to any data source. Extract data from a variety of Data Ingestion API, JDBC, and SAP extractors. Send data to the Data Ingestion API, for example, using one of the 450+ connectors in our wM.io integration stack.

ARIS Process Mining: Accelerator gallery

Accelerators

Starting your journey can be daunting, but we’ve made it easier for you to get started. The new Gallery feature is designed to assist you in discovering pre-built accelerators created by experts, enabling you to quickly kick-start your progress and reach insights faster.

Installing these standardized accelerators into your tenant is easy, and attaching data to them will start generating meaningful insights for you to analyze.

Where will your adventure kick off? The choice is yours!

ARIS Basic Edition

ARIS Process Mining Basic

Get introduced to the world of process mining and perform quick health checks of your processes with data snapshots. Work with an easy-to-use and intuitive interface to discover the hidden root causes that lead to inefficiency and delays in your business process landscape.

Stop relying on your gut feelings and use data-driven insights to achieve process excellence. Be prepared to check your process compliance based on documented process models in ARIS.

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ARIS Advanced Edition

ARIS Process Mining Advanced

Take your maturity to the next level. With room to grow, you can import a comprehensive collection of process data and provide analysis to a wide range of business experts in your organization.

Based on living system connections (e.g. SAP connectivity), you are ready to perform continuous process diagnostics to monitor your processes end-to-end.

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ARIS Enterprise Edition

ARIS Process Mining Enterprise

All the functionality you need to implement enterprise-wide process mining initiatives and embed them continuously into your organization's DNA.

Comprehensive system configurations and multiple integration options with source systems (such as SAP®) allow even the most complex organizations to capture their entire process landscape and track process compliance and user adoption of process changes.

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Use Cases

Purchase-to-pay

Procure-to-Pay

Looking to implement “touchless” orders in your procurement process and wondering how to find and replicate them? Process mining can help. By analyzing every step in the procure-to-pay process, this tool can help you identify areas where you can edit and optimize your workflow, allowing you to move from request to fulfillment as efficiently as possible.

 

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Order-to-cash

Order-to-Cash

Consider utilizing process mining to gain insight into the order-to-cash process by leveraging historical data from every step of each transaction. This approach allows you to identify areas for improvement and discover the “happy paths” that enable faster and more efficient movement from order to cash.

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Initiative: supply chain execution

Supply Chain Execution

With stricter fulfillment requirements, increased cost, and lagging delivery, supply chain networks directly benefit from process analysis to identify new pathways toward operational acceleration and sustainability.

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Service management

Service Management

Expand service management into new levels of excellence, bridging ticket routing gaps and eliminating unnecessary tasks from the contact center process. This equals faster resolutions, happier customers, and improved reputation.

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IoT

Internet of Things (IoT)

IoT offers vast potential, but businesses need a way to justify investments and optimize device performance. Traditional BI tools fall short in analyzing “how” and “why” IoT works. Process mining, paired with smart devices, provides a smart approach to optimizing IoT and justifying investments.

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