Lead-to-order for SAP®

Software AG

Optimize customer journeys, pinpoint inefficiencies, enhance productivity and improve customer experience

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ARIS Process Mining Accelerator: Lead-to-order for SAP

Overview

Lead-to-order for SAP® delivers a 360-degree view of the customer journey, from registration to order creation! Whether you’re in healthcare or retail, this versatile solution can help you pinpoint obstacles and lengthy processes that contribute to frustrating delays.

By utilizing lead-to-order, you can easily identify bottlenecks and inefficiencies in your system, making your productivity soar to new heights. This solution provides insights into the time taken to complete each stage, with a focus on process cycle times, missed opportunities, quote accuracy, and adherence to standards. It’s like having your own sidekick who always has your back, helping you optimize your workflow and reach your goals!

Benefits

  • End-to-end transparency across the Lead-to-Order process lifecycle​
  • Identify all the inefficiencies and bottlenecks in the Lead-to-Order process​
  • Use the best practices found to benchmark organizations as units and enhance process performance​
  • Use conformance analysis to identify process deviations from the ideal procedure

Demo

Watch the demo and see the end-to-end transparency across the lead to order process lifecycle. In addition to presenting the throughput times between stages, the solution focuses on process cycle times, the rate of missed or processed opportunities, quotes and conformance.

See it in action