71% of companies are experimenting with or expanding their use of genAI. The other 29% are exploring solutions or learning more. That means everyone is already using (or exploring) AI, and with good reason. But having the right technology alone will not translate to AI success. It’s moreso about the right people and processes.
In the report, you’ll learn:
- Why you need the proper skills training to get the most out of powerful AI systems.
- Why you need processes in place so humans can protect against AI hallucinations and “coherent nonsense.”
- Why you need both (processes and training) to follow AI ethics guidelines.
- Why you should know your AI quotient (AIQ) to assess your team’s baseline of understanding, skills, and ethics.
Read the full report now—no email required. 👇
The Future of Process Intelligence
Join Forrester’s Dr. Bernhard Schaffrik as he explores the transformation of Business Process Management (BPM) from manual to autonomous processes in the AI era. Discover how this evolution impacts your workforce and how to navigate the strategic implications of AI in BPM.